Ruf Ruf Refund Policy
At Ruf Ruf, we are committed to providing exceptional document clearance services to ensure a smooth and efficient process for our clients. We understand that sometimes circumstances change, and we have outlined our refund policy below to ensure clarity and transparency.
Refund Conditions:
1. Visa or License Rejection:
– If your visa or license application is rejected due to reasons related to your profile or any other circumstance beyond our control, we will refund our service charges within 31 days of the rejection notice.
– Please note that government fees are non-refundable, and only our service charges will be refunded.
- 2. Change of Mind:
– If you decide not to proceed with the process after it has been initiated, we will not be able to refund our service charges. We encourage you to carefully consider your decision before starting the process.
- Refund Process:
To initiate a refund request, please contact our customer support team with your application details and the reason for your request.
Once your request is received, we will review the circumstances and process any eligible refunds within the specified timeframe.